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Simple and transparent pricing

Try unlimited functionality for 14 days for free. No credit card required.

Monthly
Annually

Free

Talk to your customers in real time.

Pro

Make even more sales. Increase operator efficiency.

Unlimited

Automate sales & support. Get more control.
$00
2 operators included
$2939/mo
4 operators included
$99129/mo
Unlimited operators
  • Unlimited chats & websites
  • 60-day chat history
  • 1 default auto-invitation (branded)
  • Basic widget customization
  • Web, desktop & mobile apps
  • Everything in Free plus:
  • Unlimited chat history
  • Auto-invitations
  • Facebook, Viber, Telegram, etc.
  • Advanced widget customization
  • Saved replies
  • Pre-chat form
  • Detailed reports
  • Autoresponder
  • REST & JavaScript API
  • Everything in Pro plus:
  • Chatbots
  • Knowledge base + FAQ bot
  • Teams
  • Assignment rules
  • Shared saved replies
  • Custom fields
  • Chat ratings
  • Advanced reports
  • On-demand reports
  • Zapier integration

Free

Talk to your customers in real time.
$00
2 operators included
  • Unlimited chats & websites
  • 60-day chat history
  • 1 default auto-invitation (branded)
  • Basic widget customization
  • Web, desktop & mobile apps

Pro

Make even more sales. Increase operator efficiency.
$2939/mo
4 operators included
  • Everything in Free plus:
  • Unlimited chat history
  • Auto-invitations
  • Facebook, Viber, Telegram, etc.
  • Advanced widget customization
  • Saved replies
  • Pre-chat form
  • Detailed reports
  • Autoresponder
  • REST & JavaScript API

Unlimited

Automate sales & support. Get more control.
$99129/mo
Unlimited operators
  • Everything in Pro plus:
  • Chatbots
  • Knowledge base + FAQ bot
  • Teams
  • Assignment rules
  • Shared saved replies
  • Custom fields
  • Chat ratings
  • Advanced reports
  • On-demand reports
  • Zapier integration

Plans comparison

General
Free
Pro
Unlimited
Chat history60 daysUnlimitedUnlimited
Chat history60 days
Unlimited chats & websites
Web, desktop & mobile apps
SSL encryption
GDPR complianceChaport has all the necessary features to let you stay GDPR compliant.Click to learn more
Facebook, Viber, Telegram, etc.Answer questions coming from live chat, Facebook, Telegram, etc., in Chaport.
REST & JavaScript APIJavaScript and REST APIs allow you to integrate Chaport with your website and third-party apps more closely.
AutoresponderSend auto-replies to visitors when your operators are busy or offline.
ChatbotsAutomate your sales and support. Help your customers 24/7, even when your team is offline.
Knowledge base + FAQ botCreate a Knowledge Base and offer self-service to your customers. Activate an FAQ Bot that will suggest articles based on keywords in your customers’ questions.Click to learn more
Zapier integrationIntegrate Chaport with 4,000+ apps using Zapier.
Chat widget
Free
Pro
Unlimited
Mobile-friendly chat widgetYour site visitors can contact you from mobile devices.
Multilingual chat widgetThe Chaport chat widget automatically switches to a visitor's browser language.Click to learn more
Operator photos
Basic widget customizationChoose one of the available colors to match your website design.
Advanced widget customizationChange color, default texts, background, position, and message sound.
Lead generation
Free
Pro
Unlimited
Email requestCollect visitors’ emails automatically.Click to learn more
Auto-invitationsAutomatic pop-up messages that initiate more chats with website visitors and increase sales.1*1 default
(branded)
1 default
(branded)
Pre-chat formRequest visitor info before starting a chat.Click to learn more
Messaging
Free
Pro
Unlimited
Offline messagesReceive messages when all operators are offline. Send messages to the visitors who left your website.
Notifications
Group chatsInvite another operator to a chat or join someone else’s chat to help your customers together.
File sending
Emoji
Read receiptsMessage statuses indicate that the message is sent or read.
Message editing and deletion
Visitor Info
Free
Pro
Unlimited
Brief visitor infoVisitor name, phone number, and email address.
Visitor info editing
Detailed visitor infoVisitor language, location, browser, chat start page, the website they came from, and more.
Visitor behaviorSee the pages your visitors are browsing on your website directly in the chat in real time.
Visitor notesLeave notes about visitors for future reference.
Custom fieldsAdd custom fields of different types that can be included in a pre-chat form and viewed or changed in the Visitor Info section.Click to learn more
Operator productivity
Free
Pro
Unlimited
Chat deletion and export
Search
Typing insightsRead visitor messages even before they are sent, and answer faster.
Visitor ban
Chat transcript to emailSend a chat transcript to your email address.
Saved repliesSaved replies (also called canned responses) are answer templates to standard visitors’ questions.Click to learn more
Shared saved repliesShared saved replies are saved replies that can be shared with all operators.
Chat ratingsLet your visitors rate their chat experience on a five-point scale.
Management
Free
Pro
Unlimited
Operator rolesAn operator in Chaport can assume one of these roles: account owner, administrator, operator.Click to learn more
SupervisionAn experienced worker can train new operators by joining their chats, supervising them, and giving advice. A junior operator can also invite a colleague to a chat to get help with a difficult case.
Working hoursIt allows your operators to be displayed Online and receive chats when they are available only on a mobile device.
Status auto-toggleAutomatically switch your status to Online at the beginning of the day and to Invisible at the end of the day.
Chat transferTransfer a chat to your colleague.
Automatic transfer of unanswered chatsUnanswered chats can be automatically transferred to another operator or marked as “Unassigned” to attract all operators’ attention.
Automatic closing of answered chats
Automatic operator assignmentsNew chats can be equally distributed among the operators who are online.
TeamsOrganize your operators into groups based on their roles, e.g., sales, support, etc.Click to learn more
Assignment rulesCreate rules to automatically assign chats to operators or teams based on visitor info, message text, and other parameters.Click to learn more
Reports
Free
Pro
Unlimited
Basic reportsTrack the total number of chats served and missed in the last 30 days.
Detailed reportsTrack the number of served and missed chats broken down by operator and view reports on proactive chats.
Google Analytics reportsView chat events in Google Analytics.
Advanced reportsView reports on chatbots, chat ratings, response times, and operators’ working hours.
On-demand reportsYou can request the reports you need in CSV, JSON, or XLS format.

Join over 30,000 happy teams using Chaport



Sign Up For Free

Do you offer a free trial?

After signing up, you will get a free 14-day trial period of our Unlimited plan.

What happens after the free 14-day trial period?

After the 14-day trial period, your account will be automatically downgraded to the Free plan, which will be available to you forever. Paid features will be disabled.

What payment methods do you accept?

We accept PayPal, Visa, and MasterCard.

Do your prices include VAT?

As most of our customers are businesses and therefore exempt from paying VAT, our prices do not include it. Please note that if you don’t have a VAT/tax number, you may, depending on your location, be charged VAT/sales tax on top of the plan prices.

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