Sign up

Simple and transparent pricing

Try Business plan features for 14 days. No credit card required.

Free

Talk to your customers
in real time.
$0
1 operator
  • Unlimited chats & websites
  • 30-day chat history
  • Basic widget customization
  • Web, desktop & mobile apps

Premium

Make even more sales.
Increase operator efficiency.
$15
per operator / month

$19 when paid monthly

  • Everything in Free
    plus:
  • 1 year chat history
  • Auto-invitations
  • Facebook, Viber, Telegram, etc.
  • Advanced widget customization
  • Pre-chat form
  • Saved replies
  • REST & JavaScript API

Business

Automate sales & support.
Get more control.
$23
per operator / month

$29 when paid monthly

  • Everything in Premium
    plus:
  • Unlimited chat history
  • Custom bots (1000 bot chats / month per operator)
  • Knowledge base + Answer bot (soon)
  • Custom fields
  • Working time reports
  • On-demand reports
  • Zapier integration

Enterprise

Get priority support and employee training.

Individual contract with annual billing

  • Everything in Business
    plus:
  • Dedicated acc. manager
  • Product training
  • Software engineer support
  • Security assistance

Free

Talk to your customers
in real time.

Premium

Make even more sales.
Increase operator efficiency.

Business

Automate sales & support.
Get more control.

Enterprise

Get priority support and employee training.
$0
1 operator
$15
per operator / month

$19 when paid monthly

$23
per operator / month

$29 when paid monthly

Individual contract with annual billing

  • Unlimited chats & websites
  • 30-day chat history
  • Basic widget customization
  • Web, desktop & mobile apps
  • Everything in Free
    plus:
  • 1 year chat history
  • Auto-invitations
  • Facebook, Viber, Telegram, etc.
  • Advanced widget customization
  • Pre-chat form
  • Saved replies
  • REST & JavaScript API
  • Everything in Premium
    plus:
  • Unlimited chat history
  • Custom bots (1000 bot chats / month per operator)
  • Knowledge base + Answer bot (soon)
  • Custom fields
  • Working time reports
  • On-demand reports
  • Zapier integration
  • Everything in Business
    plus:
  • Dedicated acc. manager
  • Product training
  • Software engineer support
  • Security assistance

Plans comparison

GeneralFreePro
Operators1as many as paid for
Unlimited chats & websites  
Chat history30 daysunlimited
Web, desktop & mobile apps  
SSL encryption  
GDPR complianceChaport has all the necessary features to let you stay GDPR compliant.Click to learn more  
Chatbots  
Facebook, Viber, Telegram, etc.Answer questions coming from live chat, Facebook, Telegram, etc., in Chaport.  
IntegrationsIntegrate Chaport with 2,000+ apps using Zapier.  
APIJavaScript and REST APIs allow you to integrate Chaport with your website and third-party apps more closely.  
Chat widgetFreePro
Mobile-friendly chat widgetYour site visitors can contact you from mobile devices.  
Multilingual chat widgetThe Chaport chat widget automatically switches to a visitor’s browser language.Click to learn more  
Operator photos  
Basic widget customizationChoose one of the available colors to match your website design.  
Advanced widget customizationChange color, default texts, background, position, and message sound.  
Chaport branding removalHide the “Powered by Chaport” link. with 5 or more operators
Lead generationFreePro
Automatic email address requestCollect visitors’ emails automatically.Click to learn more  
Pre-chat formRequest visitor info before starting a chat.  
Auto-invitationsAutomatic pop-up messages that initiate more chats with website visitors and increase sales.Click to learn more  
MessagingFreePro
Offline messagesReceive messages when all operators are offline. Send messages to the visitors who left your website.  
Notifications  
Group chatsInvite another operator to a chat or join someone else’s chat to help your customers together.  
File sending  
Emoji  
Read receiptsMessage statuses indicate that the message is sent or read.  
Message editing and deletion  
Visitor infoFreePro
Brief visitor infoVisitor name, phone number, and email address.  
Detailed visitor infoVisitor language, location, browser, chat start page, the website they came from, and more.  
Visitor info editing  
Visitor behaviorSee the pages your visitors are browsing on your website directly in the chat in real time.  
Visitor notesLeave notes about visitors for future reference.  
Custom fieldsAdd custom fields of different types that can be included in a pre-chat form and viewed or changed in the Visitor Info section.  
Operator productivityFreePro
Chat transferTransfer a chat to your colleague.  
Chat deletion and export  
Search  
Typing insightsRead visitor messages even before they are sent, and answer faster.  
Saved repliesSaved replies (also called canned responses) are answer templates to standard visitors’ questions.Click to learn more  
Visitor ban  
Working hoursIt allows your operators to be displayed Online and receive chats when they are available only on a mobile device.  
Status auto-toggleAutomatically switch your status to Online at the beginning of the day and to Invisible at the end of the day.  
Chat transcript to emailSend a chat transcript to your email address.  
ManagementFreePro
Operator rolesAn operator in Chaport can assume one of these roles: account owner, administrator, operator.Click to learn more  
SupervisionAn experienced worker can train new operators by joining their chats, supervising them, and giving advice. A junior operator can also invite a colleague to a chat to get help with a difficult case.   
Automatic operator assignmentsNew chats can be equally distributed among the operators who are online.  
Automatic transfer of unanswered chatsUnanswered chats can be automatically transferred to another operator or marked as “Unassigned” to attract all operators’ attention.  
ReportsFreePro
Basic reportsTrack the number of served and missed chats.  
Operators working time reportsSee how much time operators spend in the live chat and if they use a desktop or a mobile device.  
Google Analytics reportsView chat events in Google Analytics.  
On-demand reportsYou can request the reports you need in CSV, JSON, or XLS format.  

General
Free
Premium
Business
Enterprise
Chat history30 days1 yearUnlimitedUnlimited
Chat history30365
Unlimited chats & websites    
Web, desktop & mobile apps    
SSL encryption    
GDPR complianceChaport has all the necessary features to let you stay GDPR compliant.Click to learn more    
Facebook, Viber, Telegram, etc.Answer questions coming from live chat, Facebook, Telegram, etc., in Chaport.    
APIJavaScript and REST APIs allow you to integrate Chaport with your website and third-party apps more closely.    
Custom botsAutomate your sales and support. Help your customers 24/7, even when your team is offline.    
Knowledge base + Answer bot
(soon)Create a Knowledge Base and offer self-service to your customers. Activate an Answer Bot that will suggest articles based on keywords in your customers’ questions.
    
Zapier integrationIntegrate Chaport with 2,000+ apps using Zapier.    
Chat widget
Free
Premium
Business
Enterprise
Mobile-friendly chat widgetYour site visitors can contact you from mobile devices.    
Multilingual chat widgetThe Chaport chat widget automatically switches to a visitor’s browser language.Click to learn more    
Operator photos    
Basic widget customizationChoose one of the available colors to match your website design.    
Advanced widget customizationChange color, default texts, background, position, and message sound.    
Lead generation
Free
Premium
Business
Enterprise
Email requestCollect visitors’ emails automatically.Click to learn more    
Auto-invitationsAutomatic pop-up messages that initiate more chats with website visitors and increase sales.Click to learn more    
Pre-chat formRequest visitor info before starting a chat.Click to learn more    
Messaging
Free
Premium
Business
Enterprise
Offline messagesReceive messages when all operators are offline. Send messages to the visitors who left your website.    
Notifications    
Group chatsInvite another operator to a chat or join someone else’s chat to help your customers together.    
File sending    
Emoji    
Read receiptsMessage statuses indicate that the message is sent or read.    
Message editing and deletion    
Visitor info
Free
Premium
Business
Enterprise
Brief visitor infoVisitor name, phone number, and email address.    
Visitor info editing    
Detailed visitor infoVisitor language, location, browser, chat start page, the website they came from, and more.    
Visitor behaviorSee the pages your visitors are browsing on your website directly in the chat in real time.    
Visitor notesLeave notes about visitors for future reference.    
Custom fieldsAdd custom fields of different types that can be included in a pre-chat form and viewed or changed in the Visitor Info section.Click to learn more    
Operator productivity
Free
Premium
Business
Enterprise
Chat deletion and export    
Chat transferTransfer a chat to your colleague.    
Search    
Typing insightsRead visitor messages even before they are sent, and answer faster.    
Saved repliesSaved replies (also called canned responses) are answer templates to standard visitors’ questions.Click to learn more    
Visitor ban    
Working hoursIt allows your operators to be displayed Online and receive chats when they are available only on a mobile device.    
Status auto-toggleAutomatically switch your status to Online at the beginning of the day and to Invisible at the end of the day.    
Automatic closing of answered chats    
Chat transcript to emailSend a chat transcript to your email address.    
Management
Free
Premium
Business
Enterprise
Operator rolesAn operator in Chaport can assume one of these roles: account owner, administrator, operator.Click to learn more    
SupervisionAn experienced worker can train new operators by joining their chats, supervising them, and giving advice. A junior operator can also invite a colleague to a chat to get help with a difficult case.     
Automatic transfer of unanswered chatsUnanswered chats can be automatically transferred to another operator or marked as “Unassigned” to attract all operators’ attention.    
Automatic operator assignmentsNew chats can be equally distributed among the operators who are online.    
Reports
Free
Premium
Business
Enterprise
Basic reportsTrack the number of served and missed chats.    
Google Analytics reportsView chat events in Google Analytics.    
Operators working time reportsSee how much time operators spend in the live chat and if they use a desktop or a mobile device.    
On-demand reportsYou can request the reports you need in CSV, JSON, or XLS format.    
Support
Free
Premium
Business
Enterprise
Chat & email support    
Prioritized technical support    
Dedicated acc. manager    
Product training    
Software engineer support    
Security assistance    

Join over 10,000 happy teams using Chaport



Sign Up For Free

Do you offer a free trial?

After signing up, you will get a free 14-day trial period of our Business-plan.

What happens after the free 14-day trial period?

After the 14-day trial period, your account will be automatically downgraded to the Free plan, which will be available to you forever. Paid features will be disabled.

What payment methods do you accept?

We accept PayPal, Visa, and MasterCard.

Do your prices include VAT?

As most of our customers are businesses and therefore exempt from paying VAT, our prices do not include it. Please note that if you don’t have a VAT/tax number, you may, depending on your location, be charged VAT/sales tax on top of the plan prices.

Privacy Settings
We use cookies to enhance your experience while using our website. If you are using our Services via a browser you can restrict, block or remove cookies through your web browser settings. We also use content and scripts from third parties that may use tracking technologies. You can selectively provide your consent below to allow such third party embeds. For complete information about the cookies we use, data we collect and how we process them, please check our Privacy Policy
Youtube
Consent to display content from Youtube
Vimeo
Consent to display content from Vimeo
Google Maps
Consent to display content from Google
Spotify
Consent to display content from Spotify
Sound Cloud
Consent to display content from Sound