Operator roles 9 September 24, 2019 An operator can assume one of these roles: Operator Administrator An operator is a user who can: Receive chats. See other operators’ chats. See the list of other operators. View reports. An administrator is a user who can: Do everything an “Operator” can. Customize the chat widget appearance. Set up “Auto-Invitations.” Add other operators. Change chat distribution settings. A user who first registered a Chaport account automatically becomes an “Administrator” and “Account Owner.” This operator can’t be deleted, and his / her role always remains the same. The account owner can choose a pricing plan and pay for the account. To learn more, read the article Administrator receiving no chats.