Operator roles

An operator can assume one of these roles:

  • Operator
  • Administrator

An operator is a user who can:

    • Receive chats.
    • See other operators’ chats.
    • See the list of other operators.
    • View reports.

An administrator is a user who can:

    • Do everything an “Operator” can.
    • Customize the chat widget appearance.
    • Set up auto-invitations and chatbots.
    • Add other operators.
    • Change chat distribution settings.

A user who first registered a Chaport account automatically becomes an “Administrator” and “Account Owner.” This operator can’t be deleted, and his / her role always remains the same. The account owner can choose a pricing plan and pay for the account.