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Talk to your website visitors in real time

Add a live chat widget to your website, answer questions, and turn your website visitors into loyal customers.

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#1 live chat software according to:

4.8 out of 5

4.8 out of 5

4.8 out of 5

Modern live chat platform

Enjoy communication with customers

Chaport is designed as a modern messenger to make your communication with customers as easy and enjoyable as chatting with friends.


Increase your sales by using auto-invitations

Get more conversations with your customers by sending them automatic chat invitations based on specified rules.

Typing insights

Reduce operator response time and improve support

See what your website visitors are typing even before they send you messages, answer faster, and increase customer satisfaction.

Group Chats

Help your customers together

Transfer a chat to a colleague, join a group chat, or view others’ chats in real time.


Organize your operators into groups

Direct chats to the relevant teams based on customer inquiries. Streamline workflow and ensure accurate support.


Pre-chat form

Collect any visitor info and qualify your leads

Request name, email, phone, and any other visitor information you require before starting a chat.

Custom fields

Store any information about your customers

Add more fields to the Visitor Info section, use these fields in the pre-chat form, edit them manually, or pass them using our Javascript API.

Try Chaport even without adding the live chat widget
to your website

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Messenger Mode

You don’t have to be online all the time

Your visitors will write to you even when you are offline. You will be able to answer their questions via live chat, while customers will receive email notifications.

Saved replies

Save your time by using answer templates

Don’t waste your time writing a reply from scratch each time someone contacts you. Prepare answer templates to the frequently asked questions and increase your efficiency.

Chat Ratings

Measure customer satisfaction with chat ratings

Ask your customers to rate chats and see if they are happy with your chat support.


Never miss a customer

Send auto-replies when your operators are busy or offline so you don’t miss a single customer.


View reports to evaluate your team’s performance

Track the number of served and missed chats, your operators’ working hours, and much more. View reports in Google Analytics.

Mobile & desktop Apps

Chat with customers from anywhere

Download mobile and desktop apps or open Chaport in a browser and help your website visitors wherever you are.

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Integrations & API

Connect Chaport to the business tools you use

Pass the visitor info you collected through the live chat to your CRM and email marketing system or integrate Chaport with any other apps and services using Zapier or API.


Empower your team to achieve more


Free your operators for more complex tasks

Let chatbots answer common questions, capture and qualify leads for you. Route chats to live operators only when needed.

Learn more →


Reply to questions from all channels in one app

Let your customers reach you via social networks and messengers. Reply to all questions directly from Chaport.

Learn more →

Knowledge base

Help your customers help themselves

Create a knowledge base for your customers, let them solve their common issues on their own, and reduce your support volume. Automatically suggest relevant articles to your visitors directly in the chat.

Learn more →

What our customers say about us


“I love that I can schedule my team’s hours. I love that we can save responses and that it has brought us more leads than normal.” — Alyssa B.


“Simple and yet versatile. Easy to install on my website. Good support that helps to adjust the details.” — Rolf B.


“It is easy to use and in configuration. Pricewise there is no other comparable live chat with the same configuration options.” — Vincent S.


“Chaport was incredibly easy to integrate on my site. The configuration options are better than other chat widgets I’ve tried.” — Ryan W.

Join over 30,000 happy teams using Chaport

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Use cases & industries

Find out how Chaport Live Chat can benefit your business

Live Chat Software for Sales

Proactively engage customers, generate leads, and never miss a sales opportunity.

Live Chat Software for Support

Connect with customers in real time and provide excellent support across multiple channels.

Live Chat Software for Marketing

Deliver personalized customer experience and boost conversion on your website.

Live Chat Software for Startups

Get everything you need for effective support and sales at startup-friendly prices.

Live Chat Software for SMBs

Convert website visitors into repeat customers, increase sales, and start growing your business.

Live Chat Software for Enterprises

Deliver premium customer experience, improve your team’s productivity, and achieve better results.

View industries →

Frequently Asked Questions

What is live chat software?

Live chat is messaging software that allows companies to communicate with their customers in real time. Usually, live chats are installed on websites for customer service and engagement.

From the visitor side, live chat is presented as a small button in the lower corner of a page. Whenever visitors have any questions, they can click on that chat button and quickly start a conversation with a company’s representatives.

The company’s live chat operators immediately receive the message in a separate application. They can view visitor info, transfer chats to each other, and join other operators’ chats to help visitors together.

Read more: What is Live Chat? Definition, Key Features, Use Cases

What are the benefits of live chat?

Live chat is a great tool that offers many benefits in various fields, including customer support, marketing, and sales.

First of all, live chat is one of the fastest communication channels. Unlike traditional phone support, live chat allows operators to handle multiple queries at the same time, which significantly reduces waiting times, increasing customer satisfaction. By adding a live chat widget to your website, you can offer proactive support, improve lead generation, and increase conversion rates. 

Plus, live chat provides many features that can make your communication with customers easier and more effective. For example, you can prepare answer templates to common customer questions, view visitors’ messages even before they are sent, and see what pages they are browsing on your website.

How to choose the best live chat software?

Which live chat is right for your business depends on many factors, such as your goals, requirements, and budget. The best way to find the best live chat is to try different platforms and see which one suits your needs. For example, Chaport provides a 14-day trial period, allowing you to test all features for free.

How can I add live chat to my website?

Installing live chat is simple and usually takes no more than 5 minutes. To add Chaport’s live chat widget to your website, you just need to copy and paste a short code snippet into your website. If your website is based on WordPress, Joomla, Ecwid, or Bubble, you can use our official plugins.

How much does Chaport’s live chat tool cost?

Chaport provides 3 different plans. If you need basic live chat features, you can use our free-forever plan. It includes 2 operators and has everything you need to start communicating with your customers. If you are looking for more advanced features, you can upgrade to higher plans that start at $19/month.

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