Add a live chat widget to your website, answer questions, and turn your website visitors into loyal customers.
Auto-Invitations
Get more conversations with your customers by sending them automatic chat invitations based on specified rules.
Typing insights
See what your website visitors are typing even before they send you messages, answer faster, and increase customer satisfaction.
Group Chats
Transfer a chat to a colleague, join a group chat, or view others’ chats in real time.
Pre-chat form
Request name, email, phone, and any other visitor information you require before starting a chat.
Custom fields
Add more fields to the Visitor Info section, use these fields in the pre-chat form, edit them manually, or pass them using our Javascript API.
Messenger Mode
Your visitors will write to you even when you are offline. You will be able to answer their questions via live chat, while customers will receive email notifications.
Saved replies
Don’t waste your time writing a reply from scratch each time someone contacts you. Prepare answer templates to the frequently asked questions and increase your efficiency.
Reports
Track the number of served and missed chats, your operators’ working hours, and much more. View reports in Google Analytics.
Mobile & desktop Apps
Download mobile and desktop apps or open Chaport in a browser and help your website visitors wherever you are.
Integrations & API
Pass the visitor info you collected through the live chat to your CRM and email marketing system or integrate Chaport with any other apps and services using Zapier or API.
Chatbots
Let chatbots answer common questions, capture and qualify leads for you. Route chats to live operators only when needed.
Multi-Channel
Let your customers reach you via social networks and messengers. Reply to all questions directly from Chaport.
Capterra
“I love that I can schedule my team’s hours. I love that we can save responses and that it has brought us more leads than normal.” — Alyssa B.
G2
Capterra
“It is easy to use and in configuration. Pricewise there is no other comparable live chat with the same configuration options.” — Vincent S.
G2
“Chaport was incredibly easy to integrate on my site. The configuration options are better than other chat widgets I’ve tried.” — Ryan W.
