We are happy to announce that we have added an integration with one more popular messenger — Viber — to Chaport! Now you can reply to the messages coming from Viber directly from your Chaport inbox.
How to connect Viber to Chaport
Connecting Viber takes just a few minutes. Go to Settings → Integrations and click on the “Connect” button:
![chaport-viber-integration-en](https://www.chaport.com/wp-content/uploads/chaport-viber-integration-en.png 498w, https://www.chaport.com/wp-content/uploads/chaport-viber-integration-en-300x149.png 300w, https://www.chaport.com/wp-content/uploads/chaport-viber-integration-en-50x25@2x.png 100w, https://www.chaport.com/wp-content/uploads/chaport-viber-integration-en-50x25.png 50w, https://www.chaport.com/wp-content/uploads/chaport-viber-integration-en@2x.png 996w, https://www.chaport.com/wp-content/uploads/chaport-viber-integration-en-300x149@2x.png 600w, https://www.chaport.com/wp-content/uploads/chaport-viber-integration-en-100x50@2x.png 200w)
You can find the detailed instruction in our Knowledge Base:
How to determine that a message was sent from Viber
- You will see a small Viber icon next to the visitor avatar in the chat list.
- The “Webite” field in the “Visitor Info” section will contain “Viber”.
What other channels can I connect?
How the connected channels will be displayed in the widget
On the desktop, the chat widget will remain unchanged. On mobile devices, when you click on the widget, a menu with a list of the connected channels will appear:
![blog-10-multi-channel-mobile-view-en](https://www.chaport.com/wp-content/uploads/blog-10-multi-channel-mobile-view-en.png 460w, https://www.chaport.com/wp-content/uploads/blog-10-multi-channel-mobile-view-en-152x300.png 152w, https://www.chaport.com/wp-content/uploads/blog-10-multi-channel-mobile-view-en-25x50.png 25w, https://www.chaport.com/wp-content/uploads/blog-10-multi-channel-mobile-view-en-50x98.png 50w, https://www.chaport.com/wp-content/uploads/blog-10-multi-channel-mobile-view-en@2x.png 920w, https://www.chaport.com/wp-content/uploads/blog-10-multi-channel-mobile-view-en-152x300@2x.png 304w, https://www.chaport.com/wp-content/uploads/blog-10-multi-channel-mobile-view-en-50x98@2x.png 100w)
This integration and many other exciting features are a part of our Pro plan. Upgrade your account and increase your sales!
Don’t forget to share your thoughts with us in the comments. We’ll be happy to hear your feedback! 😃