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Chatbot Software for Hotels

A chatbot solution for hotels that will help you increase bookings and provide five-star service.

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Why use Chaport as a chatbot tool
in the hospitality industry:

Increase bookings

Initiate conversations with your hotel website visitors, make recommendations, and increase conversion.

Provide 24/7 assistance

Give instant answers to frequently asked questions and improve guest satisfaction.

Get feedback

Let chatbots collect your guests’ feedback, and use this info to improve your service.

Proactive messages

Proactively engage with your website visitors

Use chatbots to send proactive messages to your hotel website visitors, answer their questions about accommodation conditions, pet policy, prices, etc., and increase your bookings.


Customer service

Answer your guests’ questions whenever they reach you

24/7 support is especially important in the hospitality industry where guests come from different countries and time zones. With chatbots, your hotel website visitors can always get a response regardless of the time of day.

Visitor info

Collect info within the conversation flow

Collect any information about your hotel website visitors during a chatbot conversation. Generate leads, gather feedback, or conduct surveys.

Try chatbots even without adding the chat widget
 to your website

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Live chat

Combine automation with the human touch

Let your chatbots transfer chats to your hotel representatives when your customers’ queries require human involvement. See the previous chat history and visitor info to understand the context and provide appropriate support.


Connect Chaport to your business tools

Automate your workflow by integrating Chaport with other apps and services you use for your hotel. Pass the data gathered by chatbots to your CRM, email marketing system, etc., via Zapier or API.


Break down language barriers

Create chatbots in different languages to make it easier for foreign customers to contact you and get more guests from different countries.

Join over 30,000 happy teams using Chaport

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