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Chatbot Software for E-commerce

A chatbot solution for e-commerce websites to grow sales and improve customer experience.

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Why use Chaport as a chatbot tool
on your e-commerce website:

Get more sales

Use chatbots to inform customers about special offers, help them choose a product, and influence their buying decision.

Be available 24/7

Provide customers with instant answers at any time to improve their experience and gain trust.

Reduce cart abandonment

Offer your customers support on the checkout page to help them complete their purchases.

Multiple websites

Use chatbots on any number of websites

If you have several e-commerce websites, you can add chatbots to each of them at no additional charge and manage all the settings and chats in a single app.

Proactive messages

Initiate more chats

Send automatic chatbot messages to your online retail store visitors. Promote special offers, attract more leads, and guide them through the sales funnel.

Learn more about how you can use chatbots in e-commerce


Visitor info

Capture any customer data

Automate data collection with chatbots. Collect visitor emails, phone numbers, and other info about your buyers during a chatbot conversation.

Try chatbots even without adding the chat widget
 to your website

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Sell worldwide

Launch your e-commerce chatbot in different languages and attract more international customers. Automatically display the widget in your visitors’ browser language and make it easier for them to start a chat.


Optimize your chatbot performance

View reports on your e-commerce chatbots, analyze engagement rates, and optimize bot scenarios to achieve better results.


Integrate Chaport with other tools

Connect Chaport to third-party apps you use for your e-commerce business. Use chatbots to collect customer data and automatically pass it to your CRM, email marketing system, etc.


Stay GDPR-compliant

If you work with the European market, you have to meet the requirements of the GDPR. Chaport provides all the necessary features to make your use of chatbots GDPR-compliant.

Join over 30,000 happy teams using Chaport

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