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Live Chat for Hotels

A live chat tool for hotels that helps you reach out to your website visitors, assist them with the room choice, and reduce the bounce rate.

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Why use Chaport as a live chat
for the hospitality industry:

Never miss a chat

Get notified as soon as you receive a new question about a stay.

Provide assistance

Inform your hotel website visitors about accommodation conditions, pet policy, and prices directly in the chat in real time.

Increase bookings

Provide immediate responses to improve your hotel website visitors’ satisfaction, gain trust, and get more bookings.


Increase conversion rate

Send automatic messages to initiate more chats with your hotel website visitors. Increase booking conversion rate by helping them choose the perfect room in real time.


Provide multi-channel support

Let your guests choose the most convenient way to reach you. Answer questions coming from the live chat on your hotel website, Facebook, and Telegram in a single app.

Chat ratings

Measure customer satisfaction

Let your customers rate their experience after the chat is finished, see if they are happy with your hotel services and chat support.

Try Chaport even without adding the live chat widget
to your website

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Get connected to worldwide customers

Multilingual communication is essential for the hospitality industry, which often works with foreign customers. In Chaport, the live chat widget automatically displays on a visitor’s browser language, making it easier for them to initiate a chat with your hotel representatives.



Improve guest engagement and support with chatbots

Use chatbots to engage website visitors, answer common questions, and collect feedback.


Set up the live chat widget appearance

Automatically display the widget in a guest’s language, change its color, default texts, background, position, and message sound. 


Build your visitors’ confidence

Let your website visitors know that you are always here to help them. Use Chaport Live Chat to greet every visitor on your hotel website and offer support 24/7.

Join over 30,000 happy teams using Chaport

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