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Live Chat for Hotels

A live chat tool for hotels that helps you reach out to your website visitors, assist them with the room choice, and reduce the bounce rate.

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Chaport Live Chat widget

Why use Chaport as a live chat
for the hospitality industry:

Never miss a chat

Get notified as soon as you receive a new question about a stay.

Provide assistance

Inform your hotel website visitors about accommodation conditions, pet policy, and prices directly in the chat in real time.

Increase bookings

Provide immediate responses to improve your hotel website visitors’ satisfaction, gain trust, and get more bookings.


Increase conversion rate

Send automatic messages to initiate more chats with your hotel website visitors. Increase booking conversion rate by helping them choose the perfect room in real time.

An auto-invitation in Chaport Live Chat - automatic pop-up message
Messages from Facebook, Telegram, and live chat in the Chaport inbox

Provide multi-channel support

Let your guests choose the most convenient way to reach you. Answer questions coming from the live chat on your hotel website, Facebook, and Telegram in a single app.

Try Chaport even without the installation
on your website

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Set up the live chat widget appearance

Automatically display the widget in a guest’s language, change its color, default texts, background, position, message sound, and remove the Chaport branding. 


Build your visitors’ confidence

Let your website visitors know that you are always here to help them. Use Chaport Live Chat to greet every visitor on your hotel website and offer support 24/7.

Join over 10,000 happy teams using Chaport

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