Sign up

Looking for the Best Intercom Alternative?

Switch to Chaport — a powerful and cost-effective live chat for your website.

Try for Free

Why choose Chaport over Intercom:


Pay 10-20x times less for the same features.


Get unlimited chats/contacts and don’t pay more as you grow.


Master the product in no time with intuitive UI.

See full comparison →

10-20x more affordable

Chaport is a 100% self-funded company, and, unlike Intercom, we don’t have to push prices to the skies to demonstrate growth rates to investors.

Simple yet powerful

Chaport provides all the features you need and doesn’t overcomplicate things keeping the UI clean and user-friendly.

Truly multi-channel

Chaport has native & unlimited integrations with Facebook, Viber, and Telegram, while Intercom offers it as 3rd-party add-ons, forcing you to pay even more.

Try Chaport even without the installation
on your website

Try for Free

Free 14-day trial. No card required.

Chaport vs Intercom

PricingIntercom GrowChaport PRO
Starting price$99/mo$9.80/mo
Chats included2,000 chats/moUnlimited
Price for extra chats+ $50/mo for each 1k$0
Real priceWe’ve calculated Intercom’s real price assuming that one agent handles about 2,000 chats/mo.Click to learn more$104 per agent/mo$9.80 per agent/mo
RatingsIntercom GrowChaport PRO
Multi-channelIntercom GrowChaport PRO
Price for extra channelsWe’ve calculated Intercom’s price assuming that you use Octopods (a 3rd-party add-on) to connect Facebook, Viber, and Telegram.Click to learn more+ $95 per agent/mo$0
Facebook, Viber, Telegram3rd-party add-onsNative & unlimited
Chat widgetIntercom GrowChaport PRO
Chat widget customization  
Chat widget visibility  
Multilingual chat widget  
Branding removal with 5 paid seats
Lead generationIntercom GrowChaport PRO
In-chat email request  
Pre-chat/offline form  
Visitor infoIntercom GrowChaport PRO
Visitor info  
Custom fields  
Visitor info panel customization  
MessagingIntercom GrowChaport PRO
Offline messages  
Read receipts  
File sending  
Message editing and deletion  
Agent productivityIntercom GrowChaport PRO
Chat transfer  
Saved replies  
Working hours  
Typing insights / Message sneak peek  
Chat historyIntercom GrowChaport PRO
Unlimited chat history  
Unified chat history across domains  
ManagementIntercom GrowChaport PRO
Agent roles  
Automatic agent assignment / Round-robin  
Automatic transfer of unanswered chats  
Integrations & APIIntercom GrowChaport PRO
2,000+ Integrations using Zapier  
API1,000 calls/minUnlimited
AppsIntercom GrowChaport PRO
Mobile apps  
Desktop apps  
SecurityIntercom GrowChaport PRO
SSL encryption  
GDPR compliance  
Customer supportIntercom GrowChaport PRO
Live chat  
Knowledge Base  

How is Intercom's real price calculated?

To show you how Intercom’s pricing model works, we calculated their real price based on the Grow plan.

The starting price is $99/mo. That includes 5 agents and 2,000 chats/mo (so-called “people reached”). One agent can handle about 2,000 chats/mo. It means if you have more than one agent, you have to pay $50/mo for each 1,000 extra chats, and if you have more than 5 agents, you must pay $19/mo for each additional agent. Let’s count the real price depending on team size:

  • 1 agent — $99 per agent/mo
  • 5 agents — $100 per agent/mo ($99 + $400 for 8,000 extra chats = $499/mo divided by 5 agents)
  • 15 agents — $113 per agent/mo ($99 + $1400 for 28,000 extra chats + $190 for 10 additional agents = $1,689/mo divided by 15 agents)

The real average price is $104 per agent/mo ($99 + $100 + $113 divided by 3).

How is Intercom's real price for extra channels calculated?

Let’s say you want to connect 3 channels to your live chat: Facebook, Viber, and Telegram. To do so, you have to use a third-party add-on (e.g., Octopods) and pay extra according to their pricing.

Integration with 3 channels itself costs $127/mo. It includes 2,000 messages/mo (sent and received), and you also have to pay $0,008 per each extra message. Let’s assume that about 30% of all your chats will come from these channels, and one chat will contain about 10 messages. Depending on your team size, we get the following numbers:

  • 1 agent — $159 per agent/mo ($127 + $32 for 4,000 extra messages)
  • 5 agents — $70 per agent/mo ($127 + $224 for 28,000 extra messages = $351/mo divided by 5 agents)
  • 15 agents — $55 per agent/mo ($127 + $704 for 88,000 extra messages = $831/mo divided by 15 agents)

The average price for extra channels is $95 per agent/mo ($159 + $70 + $55 divided by 3).

What our customers say about us


“This was definitely my best experience with live chat software. Plug and play. Intuitive. Fast. Clean. Amazing.” — Carl E.


“Excellent simple live chat solution that has provided my company with a direct way to communicate with potential customers through my website.” — George R.


“GUI is intuitive and you don’t need any training for that. Me and my colleagues use Windows and Android app and it’s working flawlessly.” — Igor N.


“Great customer support! Easy to use, cool user interface. With Chaport you will find all you need. Really recommend to use this tool.” — Hoang L.

Switch to Chaport and join over 10,000 happy teams!

Sign Up For Free
Privacy Settings
We use cookies to enhance your experience while using our website. If you are using our Services via a browser you can restrict, block or remove cookies through your web browser settings. We also use content and scripts from third parties that may use tracking technologies. You can selectively provide your consent below to allow such third party embeds. For complete information about the cookies we use, data we collect and how we process them, please check our Privacy Policy
Consent to display content from Youtube
Consent to display content from Vimeo
Google Maps
Consent to display content from Google
Consent to display content from Spotify
Sound Cloud
Consent to display content from Sound