Switch to Chaport — the best alternative to Tidio that combines powerful features with affordable prices.
Connect your live chat to FB, Telegram, or Viber and let your customers choose the channel they like.
Create a knowledge base for your customers and activate an FAQ bot that will suggest articles based on their questions.
Easily manage the chat and reduce complexity for operators with a clean and intuitive interface.
Use a pre-chat form to collect any information about your visitors before starting a chat. In Chaport, you can add any custom fields to the pre-chat survey, whereas Tidio allows you to request only names, emails, and phone numbers.
Moreover, in Tidio, all fields of a pre-chat survey are mandatory. However, not all visitors are willing to fill out the form, and a form with many required fields can scare away your customers. Thankfully, Chaport allows you to choose whether a field is required or optional, which can help you increase the number of incoming chats.
Chaport is an affordable Tidio alternative with simple and transparent pricing. For example, we don’t limit the number of visitors you can reach with auto-invitations. Plus, this feature is available on all our plans. In Tidio, welcome messages can be sent to only 100 unique visitors. If you want to reach more people, you’ll need to pay extra.
In Chaport, you get an intuitive WYSIWYG chatbot builder that lets you design your bot exactly as your visitors will see it once it’s live. This makes it easy to create a custom chatbot in just a few minutes.
Chaport’s chatbots are also more affordable: they’re available on the Unlimited plan starting at $99/month. In Tidio, besides choosing a plan that includes live chat features, you’ll also need to pay additionally based on the number of conversations handled by chatbots.
Everyone makes mistakes. Even experienced operators can send a wrong message or make a typo. Sometimes, such inaccuracies can spoil the first impression and make you look unprofessional. Unlike Tidio, Chaport allows you to edit and delete messages sent to your visitors so that you can easily fix the mistakes and avoid confusion.
Free 14-day trial. No card required.
| Pricing | Tidio | Chaport |
|---|---|---|
| Highest plan | $749/mo | $99/mo |
| Ratings | Tidio | Chaport |
| Capterra | 4.8 | 4.9 |
| G2 | 4.7 | 4.7 |
| General | Tidio | Chaport |
| Chat history | Unlimited | Unlimited |
| Unlimited chats & websites | ||
| Web, desktop & mobile apps | ||
| SSL encryption | ||
| GDPR compliance | ||
| API | ||
| Autoresponder | ||
| Chatbots | ||
| Zapier integration | ||
| FAQ bot |
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| Knowledge base |
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| Multi-channel | Tidio | Chaport |
| Telegram |
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| Viber |
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| Chat widget | Tidio | Chaport |
| Chat widget customization | ||
| Multilingual chat widget | ||
| Lead generation | Tidio | Chaport |
| Auto-invitations | ||
| Pre-chat form | ||
| Visitor info | Tidio | Chaport |
| Visitor info | ||
| Custom fields | ||
| Visitor info editing |
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| Messaging | Tidio | Chaport |
| Offline messages | ||
| Notifications | ||
| File sending | ||
| Emoji | ||
| Read receipts |
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| Message editing and deletion |
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| Operator productivity | Tidio | Chaport |
| Search | ||
| Typing insights | ||
| Saved replies | ||
| Visitor ban | ||
| Chat ratings | ||
| Chat deletion | ||
| Management | Tidio | Chaport |
| Teams | ||
| Operator roles | ||
| Working hours | ||
| Reports | ||
| Chat transfer | ||
| Automatic operator assignments |
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| Assignment rules |
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| Automatic transfer of unanswered chats |
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