Try Chaport — the best alternative to Tawk.to that will make customer service easier.
Chaport comes with plenty of features to make communication easier and more effective. Boost your customer service with multi-channel live chat, chatbots, automatic assignment, and more.
Easy navigation and a simple UI of the app ensure a smooth experience for you and your agents. Master the product in no time and start chatting with your customers right away.
Designed with attention to detail, the Chaport chat widget looks great on both mobile and desktop screens. Your live chat is like your front door. Make sure it gives the right impression.
Chaport is an affordable Tawk.to alternative with fair and transparent pricing. There is a free version that is available for you forever and includes all the necessary features to start communicating with your customers. If you need more advanced features, you can upgrade to one of our paid plans starting at just $15/month. Moreover, you can try all the features for free to evaluate the product and choose the plan that suits you best.
We want to keep things simple and easy. Thanks to a user-friendly interface, you and your agents will quickly learn how to use the app and will be able to focus on more important tasks without wasting time. Our chat widget doesn’t affect your website performance and, compared to Tawk.to, provides more space for messages, making them easier to read.
Chatbots are a great tool that can boost your customer service. Unlike Tawk.to, Chaport provides a WYSIWYG chatbot builder where you can create bots without any coding. With Chaport’s bots, you can proactively reach out to your customers, generate leads, automate your support and increase the number of interactions. Let your chatbots do routine tasks for you, free up your employees’ time, and provide customer service even when your team is offline.
Chaport is a powerful Tawk.to alternative that can help you connect with your customers across multiple channels. It allows you to integrate with popular messaging apps such as Facebook, Telegram, or Viber and answer all customer messages directly from Chaport. Allow your customers to contact you via their preferred channel, and handle all conversations without switching between apps and tabs.
Made a typo or sent a wrong message to your customer? With Chaport, you can fix it! Unlike Tawk.to, Chaport allows you to edit and delete messages even if they have already been sent. Correct your mistakes and avoid any confusion or misunderstanding.
Compared to Tawk.to, Chaport offers a more convenient chat assignment system. In addition to manual chat distribution, you can use an automatic round-robin assignment that will be especially helpful for busy teams with a large volume of chats. To make it even more effective, you can enable the automatic transfer of unanswered chats so that you don’t miss any customers.
Free 14-day trial. No card required.
| Ratings | Tawk.to | Chaport |
|---|---|---|
| Capterra | 4.6 | 4.8 |
| G2 | 4.6 | 4.8 |
| General | Tawk.to | Chaport |
| Unlimited chats & websites | ||
| Web, desktop & mobile apps | ||
| SSL encryption | ||
| GDPR compliance | ||
| API | ||
| Knowledge base + FAQ bot | ||
| Zapier integration | ||
| Chatbots |
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| Multi-channel | Tawk.to | Chaport |
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| Telegram |
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| Viber |
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| Chat widget | Tawk.to | Chaport |
| Chat widget customization | ||
| Multilingual chat widget | ||
| Lead generation | Tawk.to | Chaport |
| Auto-invitations | ||
| Pre-chat form | ||
| Email request |
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| Visitor info | Tawk.to | Chaport |
| Visitor info | ||
| Visitor info editing | ||
| Visitor behavior | ||
| Notes | ||
| Custom fields | ||
| Messaging | Tawk.to | Chaport |
| Offline messages | ||
| Notifications | ||
| File sending | ||
| Emoji | ||
| Read receipts |
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| Message editing and deletion |
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| Agent productivity | Tawk.to | Chaport |
| Chat deletion and export | ||
| Search | ||
| Typing insights | ||
| Saved replies | ||
| Visitor ban | ||
| Chat ratings | ||
| Management | Tawk.to | Chaport |
| Agent roles | ||
| Chat transfer |
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| Automatic agent assignments |
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| Automatic transfer of unanswered chats |
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| Reports | Tawk.to | Chaport |
| Google Analytics reports | ||
| Total chats report | ||
| Chat ratings report | ||
| Response times report | ||
| Auto-invitations report |
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| Chatbots report |
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| Working hours report |
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