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Looking for the Best Pure Chat Alternative?

Try Chaport — the best alternative to Pure Chat that will boost your customer service.

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Why choose Chaport over Pure Chat:

Clear UI

Deliver a better experience for both your employees and customers thanks to an intuitive and beautifully designed interface.


Increase the productivity of your team and achieve more with chatbots, automatic chat assignments, and other automation tools.


Unify your support channels and handle all conversations in one app. Stay focused and reply faster.

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Deliver seamless experience across channels

Modern customers expect they can contact you both through a live chat on your website and their favorite messengers. So, you have to be present on all channels. With Chaport, you can make multi-channel communication easy. Connect your live chat to popular messaging apps and reply to all chats in a single dashboard without switching between multiple apps and tabs.

Let chatbots do the work for you

Unlike Pure Chat, Chaport provides a built-in WYSIWYG chatbot editor that allows you to create custom bots in minutes. Use our ready-made templates or create chatbots from scratch without any coding. With chatbots, you can automate your support, improve lead generation, and engage with your audience 24/7. Let your chatbots handle common queries and repetitive tasks and reduce the load on your operators.

Effectively reach out to your customers

To engage customers and attract new leads, you need to be proactive. To help you initiate more conversations with visitors, Chaport offers a feature called auto-invitations — automatic messages that prompt your website visitors to start a chat.

Whereas Pure Chat’s automatic welcome messages trigger the entire chat widget to open, and overlap the website content, Chaport’s auto-invitations appear in a pop-up window taking less space while remaining attractive. Moreover, Chaport allows you to create multiple auto-invitations based on different triggers such as page URL, visitor language, etc., making your communication more targeted.

Get connected with customers worldwide

Unlike Pure Chat, Chaport has a multilingual chat widget that supports over 30 languages. It automatically determines the language of a browser and switches to a visitor’s native language. This feature is a must if you target a global audience and want to make communication easier for your international customers.

Measure your results with detailed reports

Chaport is a perfect alternative to Pure Chat that helps you track chat activity and performance with detailed reports. They will show you all important data about your team’s productivity, chat volume, response times, customer satisfaction, the effectiveness of your auto-invitations and chatbots, and more. Get valuable insights and help your team get better.

Deliver an experience your customers will love
with the best alternative to Pure Chat

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Chaport vs. Pure Chat

Pricing Pure Chat PRO Chaport Business
Starting price $79/mo $23/mo
Ratings Pure Chat PRO Chaport Business
Capterra 4.6 4.8
G2 4.4 4.8
General Pure Chat PRO Chaport Business
Chat history Unlimited Unlimited
Unlimited chats & websites    
SSL encryption    
GDPR compliance    
Zapier integration    
Mobile apps for iOS & Android    
Desktop apps for Windows & Mac
Knowledge base + FAQ bot
Multi-channel Pure Chat PRO Chaport Business
Chat widget Pure Chat PRO Chaport Business
Chat widget customization    
Multilingual chat widget
Lead generation Pure Chat PRO Chaport Business
Pre-chat form    
Email request
Visitor info Pure Chat PRO Chaport Business
Visitor info    
Visitor info editing    
Visitor behavior    
Custom fields
Messaging Pure Chat PRO Chaport Business
File sending    
Offline messages
Read receipts
Message editing and deletion
Operator productivity Pure Chat PRO Chaport Business
Chat deletion and export    
Saved replies    
Visitor ban    
Chat ratings    
Typing insights
Management Pure Chat PRO Chaport Business
Operator roles    
Working hours    
Chat transfer    
Automatic operator assignments
Automatic transfer of unanswered chats
Reports Pure Chat PRO Chaport Business
Google Analytics reports    
Total chats report    
Chat ratings report    
Response times report    
Auto-invitations report
Chatbots report
Working hours report

Switch to Chaport — the best alternative to LiveChat trusted by 30,000+ happy teams!

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