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Looking for the Best Pure Chat Alternative?

Try Chaport — the best alternative to Pure Chat that will boost your customer service.

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Why choose Chaport over Pure Chat:

Clear UI

Deliver a better experience for both your employees and customers thanks to an intuitive and beautifully designed interface.

Automation

Increase the productivity of your team and achieve more with chatbots, automatic chat assignments, and other automation tools.

Multi-channel

Unify your support channels and handle all conversations in one app. Stay focused and reply faster.

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Deliver seamless experience across channels

Modern customers expect they can contact you both through a live chat on your website and their favorite messengers. So, you have to be present on all channels. With Chaport, you can make multi-channel communication easy. Connect your live chat to popular messaging apps and reply to all chats in a single dashboard without switching between multiple apps and tabs.

Let chatbots do the work for you

Unlike Pure Chat, Chaport provides a built-in WYSIWYG chatbot editor that allows you to create custom bots in minutes. Use our ready-made templates or create chatbots from scratch without any coding. With chatbots, you can automate your support, improve lead generation, and engage with your audience 24/7. Let your chatbots handle common queries and repetitive tasks and reduce the load on your operators.

Effectively reach out to your customers

To engage customers and attract new leads, you need to be proactive. To help you initiate more conversations with visitors, Chaport offers a feature called auto-invitations — automatic messages that prompt your website visitors to start a chat.

Whereas Pure Chat’s automatic welcome messages trigger the entire chat widget to open, and overlap the website content, Chaport’s auto-invitations appear in a pop-up window taking less space while remaining attractive. Moreover, Chaport allows you to create multiple auto-invitations based on different triggers such as page URL, visitor language, etc., making your communication more targeted.

Get connected with customers worldwide

Unlike Pure Chat, Chaport has a multilingual chat widget that supports over 30 languages. It automatically determines the language of a browser and switches to a visitor’s native language. This feature is a must if you target a global audience and want to make communication easier for your international customers.

Measure your results with detailed reports

Chaport is a perfect alternative to Pure Chat that helps you track chat activity and performance with detailed reports. They will show you all important data about your team’s productivity, chat volume, response times, customer satisfaction, the effectiveness of your auto-invitations and chatbots, and more. Get valuable insights and help your team get better.

Deliver an experience your customers will love
with the best alternative to Pure Chat

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Chaport vs Pure Chat

PricingPure Chat PROChaport Business
Starting price$79/mo$23/mo
RatingsPure Chat PROChaport Business
Capterra4.64.8
G24.44.8
GeneralPure Chat PROChaport Business
Chat historyUnlimitedUnlimited
Unlimited chats & websites  
SSL encryption  
GDPR compliance  
API  
Zapier integration  
Mobile apps for iOS & Android  
Desktop apps for Windows & Mac
 
 
Chatbots
 
 
Multi-channelPure Chat PROChaport Business
Facebook
 
 
Telegram
 
 
Viber
 
 
Chat widgetPure Chat PROChaport Business
Chat widget customization  
Multilingual chat widget
 
 
Lead generationPure Chat PROChaport Business
Auto-invitations  
Pre-chat form  
Email request
 
 
Visitor infoPure Chat PROChaport Business
Visitor info  
Visitor info editing  
Visitor behavior  
Notes
 
 
Custom fields
 
 
MessagingPure Chat PROChaport Business
Notifications  
File sending  
Emoji  
Offline messages
 
 
Read receipts
 
 
Message editing and deletion
 
 
Operator productivityPure Chat PROChaport Business
Chat deletion and export  
Search  
Saved replies  
Visitor ban  
Chat ratings  
Typing insights
 
 
ManagementPure Chat PROChaport Business
Operator roles  
Working hours  
Chat transfer  
Automatic operator assignments
 
 
Automatic transfer of unanswered chats
 
 
ReportsPure Chat PROChaport Business
Google Analytics reports  
Total chats report  
Chat ratings report  
Response times report  
Auto-invitations report
 
 
Chatbots report
 
 
Working hours report
 
 

Switch to Chaport, the best alternative to LiveChat trusted by 30,000+ happy teams!


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