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Looking for the Best LiveChat Alternative?

Discover why Chaport is the best alternative to LiveChat and how it can enhance your customer service.

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Why choose Chaport over LiveChat:

Affordable prices

Save up to 70% by switching to Chaport, a LiveChat alternative that is actually affordable.

User-friendly interface

Thanks to Chaport’s intuitive interface, you can minimize complexity for your agents and deliver an excellent CX.

Multi-channel

Unify your support channels and manage all conversations in one place. No hidden costs and add-ons like in LiveChat.

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Automate your routine with a built-in chatbot builder

Create custom chatbots within minutes with Chaport’s WYSIWYG chatbot editor. Chatbots are included in the Business plan, so you can enjoy automation along with all the advanced live chat features at just $23/month.

In LiveChatInc, it is also possible to add chatbots. However, to do that, you will have to integrate with ChatBot, another of their products, with prices starting at $42/month. Why pay more when there is a more affordable LiveChat alternative?

Provide multi-channel support

Today, a single live chat is no longer enough for customers. It is essential to provide your customers with a choice for the channels on which they receive support.

Chaport allows you to provide multi-channel support. Connect your live chat to Facebook, Telegram, and Viber, and receive all customer messages in a multi-channel inbox. All the integrations are included in the Premium and Business plans. No extra charge needed!

Use basic features at no cost

Unlike LiveChat, Chaport also offers a free version. The Free plan covers all the necessary features to communicate with your customers, including basic widget customization, automatic email request, basic reports, and more. You can use the free version forever and never pay anything.

Fix your typos and mistakes

Mistakes sometimes happen. Even experienced support agents can make them when communicating with customers. However, sending wrong messages or mistyping some of your words can make your customer service look unprofessional and unreliable.

Thankfully, Chaport allows you to edit or delete the messages sent to your customers, which is not possible in LiveChat. This feature will help you enhance your accuracy and deliver a better customer experience.

Power up your customer service with the best
alternative to LiveChat

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Chaport vs LiveChat

PricingLiveChat BusinessChaport Business
Starting price$50/mo$23/mo
RatingsLiveChat BusinessChaport Business
Capterra4.64.8
G24.54.8
GeneralLiveChat BusinessChaport Business
Chat historyUnlimitedUnlimited
Unlimited chats & websites  
Web, desktop & mobile apps  
SSL encryption  
GDPR compliance  
API  
Zapier integration  
ChatbotsAdd-on for extra charge (from $16/mo) 
Autoresponder
 
 
Multi-channelLiveChat BusinessChaport Business
Facebook$0$0
Telegram$10/mo$0
Viber
 
$0
Chat widgetLiveChat BusinessChaport Business
Chat widget customization  
Multilingual chat widget  
Lead generationLiveChat BusinessChaport Business
Auto-invitations  
Pre-chat form  
Visitor infoLiveChat BusinessChaport Business
Visitor info  
Custom fields  
Notes$1/mo$0
Visitor info editing
 
 
MessagingLiveChat BusinessChaport Business
Offline messages  
Notifications  
Read receipts  
File sending  
Emoji  
Message editing and deletion
 
 
Agent productivityLiveChat BusinessChaport Business
Search  
Typing insights  
Saved replies  
Visitor ban  
Chat ratings  
Chat deletion
 
 
ManagementLiveChat BusinessChaport Business
Agent roles  
Working hours  
Chat transfer  
Automatic agent assignments  
Reports  

What our customers say about us

Capterra

“It is very easy to use and as a designer I love the whole design system. Good job, Chaport team! Keep it up!” — Amal A.

G2

“Chaport was incredibly easy to integrate on my site. The configuration options are better than other chat widgets I’ve tried. They have a really generous free tier perfect for solo-founders.” — Ryan W.

Capterra

“I got my first chat while I was literally still adjusting the settings. I don’t know the exact numbers, but it IMMEDIATELY increased my engagement and I actually increased my sales by over 200%, in the first week of using it.” — Claude C.

G2

“Chaport is easy to use with a beautiful chat widget. I love the fact that the API allows further customization and that we can pull user details within our app.” — Administrator in Computer Software

Switch to Chaport, the best alternative to LiveChat trusted by 30,000+ happy teams!


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