Looking for the Best JivoChat Alternative?

Try Chaport — the best alternative to JivoChat that provides simplicity and power.

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Why choose Chaport over JivoChat:

Intuitive UI

Quickly learn how to use the product thanks to a user-friendly interface.

Automation

Automate your workflow with chatbots and automatic assignments.

Self-service

Enhance your customer self-service with Knowledge Base + FAQ bot.

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Deliver a better CX with a beautifully designed widget

Chaport is a perfect JivoChat alternative with a convenient and beautiful widget that helps you provide a seamless experience for your customers. Unlike in JivoChat, Chaport’s pre-chat form doesn’t obstruct the messages in the widget, and the auto-invitation doesn’t trigger the widget to open and doesn’t overlap the website content. Plus, customers can open attached images directly in the widget, whereas JivoChat makes you download the images on your device if you want to open them in full screen.

Automate sales and support with chatbots

Chaport provides a user-friendly built-in chatbot editor where you can easily create chatbots in just a few steps. You can use our ready-made templates or create a chatbot from scratch with your own unique scenario. Chaport bots can welcome your visitors, collect visitor info, answer common questions, and transfer chats to operators. Automate repetitive tasks, reduce the load on your agents and provide 24/7 support even when your team is offline!

Scale your team without increasing costs

If your support team includes multiple agents, an efficient chat assignment system becomes essential. For example, in JivoChat, a team of five agents with chat routing will cost you at least $280/month. With Chaport, you can add any number of agents for a fixed price of $99/month, making it a more cost-effective choice for growing teams.

Chaport includes a flexible chat assignment system. You can automatically distribute new chats evenly among available agents or set up routing rules based on different parameters. To avoid missed chats, you can also enable automatic reassignment of unanswered chats.

Improve your support with a knowledge base

In Chaport, you can create a knowledge base for both your customers and agents so that they can access relevant articles directly in the chat. Activate an FAQ bot to provide your customers with self-service materials and let them help themselves. Your customers will be able to get suggestions based on their questions and quickly find the answers they need without reaching out to your support team. The knowledge base will also be available to your agents, who will be able to easily find the necessary articles with a few clicks and without switching between tabs. This will speed up the resolution process and save your agents time.

Make communication with customers easier with the best
alternative to JivoChat