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Looking for the Best Intercom Alternative?

Switch to Chaport — a powerful and cost-effective alternative to Intercom for your website.

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Why choose Chaport over Intercom:


Pay 5-10x less for the same features.


Get unlimited chats/contacts and don’t pay more as you grow.


Master the product in no time with an intuitive UI.

See full comparison →

5-10x more affordable

Chaport is a 100% self-funded company, and, unlike Intercom, we don’t have to push prices to the skies to demonstrate growth rates to investors.

Simple yet powerful

Chaport provides all the features you need and doesn’t overcomplicate things, keeping the UI clean and user-friendly.

Truly multi-channel

Chaport has native & unlimited integrations with Facebook, Viber, and Telegram, while Intercom offers it as 3rd-party add-ons, forcing you to pay even more.

Enhance your customer experience with the best alternative to Intercom

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Chaport vs. Intercom

Pricing Intercom Starter Chaport Business
Starting price $67/mo $23/mo
Chats included 1,000 chats/mo Unlimited
Price for extra chats + $50/mo for each 1k $0
Real priceWe’ve calculated Intercom’s real price assuming that one agent handles about 2,000 chats/mo.Click to learn more $118 per agent/mo $23 per agent/mo
Ratings Intercom Starter Chaport Business
Capterra 4.5 4.8
G2 4.4 4.8
Multi-channel Intercom Starter Chaport Business
Price for extra channelsWe’ve calculated Intercom’s price assuming that you are using Octopods (a 3rd-party add-on) to connect Facebook, Viber, and Telegram.Click to learn more $127/mo $0
Facebook, Viber, Telegram 3rd-party add-ons Native & unlimited
Chat widget Intercom Starter Chaport Business
Chat widget customization    
Chat widget visibility    
Multilingual chat widget    
Article suggestions bot    
Lead generation Intercom Starter Chaport Business
In-chat email request    
Custom bots
Pre-chat/offline form
Visitor info Intercom Starter Chaport Business
Visitor info    
Custom fields    
Visitor info panel customization    
Messaging Intercom Starter Chaport Business
Offline messages    
Read receipts    
File sending    
Message editing and deletion    
Agent productivity Intercom Starter Chaport Business
Chat transfer    
Saved replies    
Working hours    
Chat ratings    
Visitor ban    
Typing insights / Message sneak peek
Chat history Intercom Starter Chaport Business
Unlimited chat history    
Unified chat history across domains
Management Intercom Starter Chaport Business
Agent roles    
Automatic agent assignments / Round-robin
Automatic transfer of unanswered chats
Integrations & API Intercom Starter Chaport Business
2,000+ Integrations using Zapier    
API 500 calls/min Unlimited
Apps Intercom Starter Chaport Business
Mobile apps    
Desktop apps
Security Intercom Starter Chaport Business
SSL encryption    
GDPR compliance    
Customer support Intercom Starter Chaport Business
Live chat    
Help Center    
Prioritized technical support

How is Intercom's real price calculated?

To show you how Intercom’s pricing model works, we’ve calculated their real price based on the Starter plan.

The starting price is $67/mo. That includes 1 agent and 1,000 chats/mo (so-called “people reached”). One agent can handle about 2,000 chats/mo. It means you have to pay an extra $50/mo for this agent. If you have more than 1 agent, you must pay $19/mo for each additional agent and $50/mo for each 1,000 extra chats. Let’s count the real price depending on team size:

  • 1 agent — $117 per agent/mo ($67 + $50 for 1,000 extra chats)
  • 5 agents — $119 per agent/mo ($67 + $76 for 4 additional agents + $450 for 9,000 extra chats = $593/mo divided by 5 agents)
  • 15 agents — $119 per agent/mo ($67 + $266 for 14 additional agents + $1450 for 29,000 extra chats = $1,783/mo divided by 15 agents)

The real average price is $118 per agent/mo ($117 + $119 + $119 divided by 3).

How is Intercom's real price for extra channels calculated?

Let’s say you want to connect 3 channels to your live chat: Facebook, Viber, and Telegram. To do so, you have to use a third-party add-on (e.g., Octopods) and pay extra according to their pricing.

Integration with your first channel costs $49/mo. Every additional channel costs $39/mo. So, the price of integration with 3 channels is $127/mo.

What our customers say about us


“This was definitely my best experience with live chat software. Plug and play. Intuitive. Fast. Clean. Amazing.” — Carl E.


“Excellent simple live chat solution that has provided my company with a direct way to communicate with potential customers through my website.” — George R.


“GUI is intuitive and you don’t need any training for that. Me and my colleagues use Windows and Android app and it’s working flawlessly.” — Igor N.


“Great customer support! Easy to use, cool user interface. With Chaport you will find all you need. Really recommend to use this tool.” — Hoang L.

Switch to Chaport — the best alternative to Intercom trusted by 30,000+ happy teams!

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