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Looking for the Best HelpCrunch Alternative?

Try Chaport — the best alternative to HelpCrunch that will take your customer experience to the next level.

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Why choose Chaport over HelpCrunch:

Intuitive UI

Reduce complexity for your agents and deliver a better CX thanks to a simple and user-friendly interface.

Automation

Reduce the load on your agents and increase your team’s productivity with chatbots.

Integrations

Easily integrate with apps you use via Zapier and connect your live chat to the most popular messengers.

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Get powerful features at friendly prices

Chaport is a HelpCrunch alternative that gives you much more powerful features while keeping the price affordable. Moreover, Chaport provides a free plan that covers all the basic features you need to communicate with your customers. In the free version, you can have any number of chats, collect visitor info, view basic reports, and more. You can keep the free plan forever or upgrade at any time and get access to more advanced features, many of which are not available in HelpCrunch.

Deliver customer support across channels

Today, customers expect a seamless experience across multiple channels. They want a choice for the channels through which they can contact you and receive support.

Unlike HelpCrunch, Chaport offers you a multi-channel solution. You can easily connect your live chat to Facebook, Telegram, or Viber and receive all messages in the Chaport app. Allow your customers to contact you via their favorite channel and manage all conversations in one place without switching between tabs and apps.

Integrate with other apps you use

There are several ways you can integrate Chaport with third-party apps and services. First of all, Chaport provides an API. It allows you to create custom integrations and requires a bit of programming.

You can also integrate Chaport with your apps using Zapier, which is not available in HelpCrunch. With Zapier integrations, you can connect Chaport with thousands of popular apps. No coding skills are needed!

Integrations
API

Automate repetitive tasks with chatbots

Chaport offers powerful automation tools that will help you improve your productivity. With our built-in chatbot builder, you can create your own chatbots and interact with customers even when your team is offline. Chatbots can welcome your visitors, answer customers’ questions, generate leads, and transfer chats to agents if necessary.

Also, you can activate the autoresponder to send automatic messages when your agents are busy and can’t respond right away. This is a great way to show your customers that their messages are received and will be answered soon.

Download the app for any device

Chaport provides user-friendly web, mobile, and desktop apps, whereas HelpCrunch is available only in a browser or on mobile devices. All your chats in Chaport are instantly synced between all devices, so your communication always remains relevant and in context.

Use the mobile app to support your customers even on the go. Download the desktop app to quickly access all chats without opening the browser. 

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Web-Version

Make your customers happier with the best
alternative to HelpCrunch

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Chaport vs HelpCrunch

PricingHelpCrunch PremiumChaport Business
Starting price$20/mo$23/mo
GeneralHelpCrunch PremiumChaport Business
Chat historyUnlimitedUnlimited
Unlimited chats & websites  
SSL encryption  
GDPR compliance  
API  
Web, desktop & mobile appsOnly web and mobile 
Autoresponder
 
 
Chatbots
 
 
Zapier integration
 
 
Multi-channelHelpCrunch PremiumChaport Business
Facebook
 
 
Telegram
 
 
Viber
 
 
Chat widgetHelpCrunch PremiumChaport Business
Chat widget customization  
Multilingual chat widget  
Lead generationHelpCrunch PremiumChaport Business
Auto-invitations  
Pre-chat form  
Visitor infoHelpCrunch PremiumChaport Business
Visitor info  
Custom fields  
Notes  
Visitor info editing  
MessagingHelpCrunch PremiumChaport Business
Offline messages  
Notifications  
Read receipts  
File sending  
Emoji  
Message editing and deletion  
Agent productivityHelpCrunch PremiumChaport Business
Search  
Typing insights  
Saved replies  
Visitor ban  
Chat ratings  
Chat deletion  
ManagementHelpCrunch PremiumChaport Business
Agent roles  
Working hours  
Automatic agent assignments  
Automatic transfer of unanswered chats
 
 
ReportsHelpCrunch PremiumChaport Business
Google Analytics reports  
Performance report  
Satisfaction report  
Working hours report
 
 
Proactive chats report
 
 
On-demand reports
 
 

Switch to Chaport, the best alternative to HelpCrunch trusted by 30,000+ happy teams!


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