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Looking for the Best Drift Alternative?

Try Chaport — the best alternative to Drift that delivers simplicity and power.

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Why choose Chaport over Drift:

Feature-rich

Chaport provides everything you need for effective customer communication. Boost your customer service with multi-channel live chat, chatbots, typing insights, and more.

Affordable

We are committed to providing a quality product while keeping it affordable for businesses of all sizes. You can use our free version forever or get advanced features for just $15/mo.

User-friendly

We want to keep things simple for you. Thanks to Chaport’s intuitive UI, you won’t have to waste time trying to find your way around. Quickly master the product and focus on your tasks.

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Get powerful chat features at a fair price

Chaport is a perfect Drift chat alternative with simple and transparent pricing. We offer 4 different plans, including the free-forever version, so that everyone can find the package that suits them best. Unlike Drift, with its plans costing thousands of dollars, Chaport’s prices on paid plans start at just $15/month, making it affordable for small companies. Moreover, we provide all information about prices and features on our pricing page so that you can easily evaluate the cost yourself without contacting sales.

Deliver a better user experience

Our goal at Chaport is to make your experience as easy as possible. The Chaport app for operators and chat widget are designed with attention to detail. Thanks to a user-friendly and minimalist interface, your operators can quickly learn how to use the product and start chatting with your customers right away. Our beautifully designed widget doesn’t slow down your website and ensures a seamless experience for your customers.

Connect with customers across all channels

In today’s world, customers have high demands and expect a seamless experience across different channels. Chaport makes multi-channel communication easy. It allows you to connect your live chat to popular messaging apps and centralize all channels in a single interface. Give your customers the option to contact you through their favorite app and handle all conversations in one dashboard without switching between multiple tabs.

Correct your mistakes

Let’s be real: we all make mistakes sometimes. Even experienced operators can make a typo or send a wrong message. Although there is nothing fatal about making mistakes, they can make you look unprofessional and sloppy. Unlike Drift, Chaport allows you to edit and delete messages that you have already sent so that you can avoid any confusion or misunderstanding.

Reply faster with typing insights

In Chaport, you can see what your customers are typing even before they hit the “Send” button. With this feature, you can get a better idea of customers’ needs and prepare your answers faster, saving you and your customers’ precious time.

Go invisible when you are busy

In Chaport, in addition to offline and online statuses, you can use invisible mode. When invisible, operators don’t receive new chats, but are still available for all customers with ongoing chats. If necessary, “invisible” operators can join other chats by themselves. This feature is useful when you’re busy and already have a lot of ongoing chats. Also, you can use it at the end of your working day so that you can complete all ongoing chats without receiving new chats.

Access Chaport from any device

To help you manage your chats anytime and anywhere, Chaport provides user-friendly apps for Windows, macOS, Android, iOS, and Web. Whereas Drift’s mobile and desktop apps are limited and include only chats, all Chaport’s apps are full-featured. In addition to simple chatting, you can manage all the settings, edit your profile, create chatbots, or do anything else you can do in a web app.

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alternative to Drift chat

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Chaport vs Drift

PricingDriftChaport
Starting price≈$2500/mo$15/mo
RatingsDriftChaport
Capterra4.54.8
G24.34.8
GeneralDriftChaport
Unlimited chats & websites  
SSL encryption  
GDPR compliance  
API  
Chatbots  
Zapier integration  
Desktop apps for Windows & MacLimitedFull-featured
Mobile apps for iOS & AndroidLimitedFull-featured
Multi-channelDriftChaport
Facebook
 
 
Telegram
 
 
Viber
 
 
Chat widgetDriftChaport
Chat widget customization  
Multilingual chat widget  
Lead generationDriftChaport
Auto-invitations  
Pre-chat form  
Visitor infoDriftChaport
Visitor info  
Visitor info editing  
Visitor behavior  
Notes  
Custom fields  
MessagingDriftChaport
Offline messages  
Notifications  
File sending  
Emoji  
Read receipts  
Message editing and deletion
 
 
Operator productivityDriftChaport
Search  
Saved replies  
Visitor ban  
Chat ratings  
Typing insights
 
 
ManagementDriftChaport
Operator roles  
Chat transfer  
Reports  

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