Meet Chaport — the best alternative to Crisp for businesses that value clarity.
Master the product in no time and start chatting with your customers right away, thanks to an intuitive UI.
Connect Chaport to popular messaging apps and handle all chats with your customers in one dashboard.
Chat with your customers wherever you are and have access to all the features, even when you are available only from a mobile device.
At Chaport, we want to make your experience easier and more enjoyable. That’s why we created a WYSIWYG chatbot builder that allows you to create bots in minutes. See the chatbot in the same way as it will be displayed to your visitors without running separate tests. No complicated and confusing flowcharts like in Crisp.
Today, it’s essential to offer customers a choice of channels so that they can connect with you in a way they’re comfortable with. That’s why Chaport provides a multi-channel solution with a single interface for your communication channels. Connect your live chat to Facebook, Telegram, and Viber and manage all the conversations in one single app.
Unlike Crisp, Chaport offers flexible pricing based on the number of operators, which makes it a great choice for startups and SMBs. You can get advanced features even for one operator without overpaying for the seats you don’t need. And if you need a basic chat, Chaport provides a powerful free plan that includes all the necessary features for communication with your customers.
Chaport has user-friendly apps for iOS and Android that will help you provide excellent customer service anytime and anywhere. While Crisp’s mobile app is missing such important features as visitor info editing, reports, and access to many settings, our mobile app offers the same features as the desktop and web apps, from simple chatting to creating chatbots. Stay in touch with your customers and manage your account from any device without hassle.
It doesn’t matter if you are using a free version or a paid plan, we are always here to help you. If you have any questions or need assistance with the product, just drop us a message. Our dedicated team will be happy to help you with any issues.
Free 14-day trial. No card required.
| Pricing | Crisp Unlimited | Chaport Business |
|---|---|---|
| Starting price | $95/mo | $23/mo |
| Ratings | Crisp Unlimited | Chaport Business |
| Capterra | 4.5 | 4.8 |
| G2 | 4.4 | 4.8 |
| General | Crisp Unlimited | Chaport Business |
| Unlimited chats & websites | ||
| Web, desktop & mobile apps | ||
| GDPR compliance | ||
| API | ||
| Autoresponder | ||
| Chatbots | ||
| Knowledge base + FAQ bot | ||
| Zapier integration | ||
| Multi-channel | Crisp Unlimited | Chaport Business |
| Telegram | ||
| Viber |
|
|
| Chat widget | Crisp Unlimited | Chaport Business |
| Chat widget customization | ||
| Multilingual chat widget | ||
| Lead generation | Crisp Unlimited | Chaport Business |
| Email request | ||
| Auto-invitations | ||
| Pre-chat form | ||
| Messaging | Crisp Unlimited | Chaport Business |
| Offline messages | ||
| Notifications | ||
| File sending | ||
| Read receipts | ||
| Message editing | Only the last message | |
| Message deletion |
|
|
| Visitor info | Crisp Unlimited | Chaport Business |
| Visitor info | ||
| Visitor info editing | ||
| Visitor behavior | ||
| Custom fields | ||
| Operator productivity | Crisp Unlimited | Chaport Business |
| Search | ||
| Typing insights | ||
| Saved replies | ||
| Visitor ban | ||
| Chat ratings | ||
| Management | Crisp Unlimited | Chaport Business |
| Operator roles | ||
| Working hours | ||
| Chat transfer | ||
| Automatic operator assignments | ||
| Reports |
G2
“Chaport is easy to use with a beautiful chat widget. I love the fact that the API allows further customization and that we can pull user details within our app.” — Administrator in Computer Software
Capterra
“It is easy to use and in configuration. I implemented the live chat in 2 websites, and being able to receive chats from both websites in one app makes it very useful.” — Vincent S.
G2
“Chaport has a beautiful UI. Its modern and minimal UI style beats most of its competitors. Furthermore, it is very easy to customize the UI to match your theme.” — Mother Daughter Outfits
Capterra
“Chaport is very intuitive and easy to use. It has a nice and simple design which I like very much. The support team always helped me if there was something that wasn’t clear to me.” — Marcela S.
