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Looking for the Best Chatra Alternative?

Try Chaport — the best alternative to Chatra that combines simplicity and power.

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Why choose Chaport over Chatra:

Multi-channel

Connect your live chat to FB, Viber, or Telegram and deliver a seamless experience across multiple channels.

Multilingual

Get connected to customers worldwide and display the widget to visitors in their native language.

User-friendly

Quickly master the product and start communicating with your customers in no time thanks to an intuitive interface.

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Provide support across channels

Chaport allows you to unify your support channels in one single interface. Connect Chaport to Facebook, Telegram, or Viber and let your customers choose their favorite channel to communicate with you. With a multi-channel inbox, you can receive instant notifications about new messages from all your channels in one app and manage chats without switching between applications.

Handle new chats effectively

To ensure fast and effective communication, Chaport provides a convenient routing system. In addition to the manual selection, Chaport allows you to enable automatic chat distribution (round-robin), which is not available in Chatra. With automatic chat assignment, all new chats are equally distributed among available agents, which eliminates the need to manually sort incoming messages. This feature will automate your agents’ workflow and is especially useful for busy teams.

Automate support and get more leads with chatbots

Chaport provides a more powerful chatbot builder where you can easily create custom chatbots. Unlike Chatra’s, Chaport’s bots can request any visitor information during a conversation. For example, you can use chatbots to collect visitors’ names, emails, phone numbers, or the details of their issues. It will help you automate your lead generation and speed up the resolution of support queries.

Break down language barriers

Chaport comes with a multilingual chat widget that determines the language of a visitor and automatically switches to their native language. Whereas Chatra supports only 8 languages, Chaport’s widget is translated into more than 30 languages. Make communication with foreign customers easier — choose Chaport, the Chatra alternative that is easy to understand for everyone.

Get the customer service you deserve

Whether you are using a free version or a paid plan, we are always here to help. Our extensive knowledge base will answer most of your questions about the product. If you need more information or support, just drop us a message, and our support team will be happy to help you!

Let your customers help themselves

Chaport allows you to create a knowledge base and enable an FAQ bot that can suggest relevant articles based on keywords in customer questions. The knowledge base is available right in the widget, so your customers can quickly access articles without switching between tabs. Agents can also use the knowledge base and answer customer questions faster with all the necessary information at their fingerprints.

Make communication easy with the best
alternative to Chatra

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Chaport vs. Chatra

Pricing Chatra Pro Chaport Business
Starting price $23/mo $23/mo
Ratings Chatra Pro Chaport Business
Capterra 4.8 4.8
G2 4.2 4.8
General Chatra Pro Chaport Business
Unlimited chats & websites    
Web, desktop & mobile apps    
SSL encryption    
GDPR compliance    
API    
Chatbots    
Zapier integration    
Knowledge base + FAQ bot
 
 
Multi-channel Chatra Pro Chaport Business
Facebook    
Telegram
 
 
Viber
 
 
Chat widget Chatra Pro Chaport Business
Chat widget customization    
Multilingual chat widget 8 languages 30+ languages
Lead generation Chatra Pro Chaport Business
Auto-invitations / Targeted messages    
Contact form    
Visitor info Chatra Pro Chaport Business
Visitor info    
Visitor info editing    
Visitor behavior    
Notes    
Custom fields    
Messaging Chatra Pro Chaport Business
Offline messages    
Notifications    
Group chats    
File sending    
Read receipts    
Message editing and deletion    
Agent productivity Chatra Pro Chaport Business
Chat deletion and export    
Search    
Typing insights    
Saved replies    
Visitor ban    
Chat transcript to email    
Chat ratings    
Invisible mode    
Management Chatra Pro Chaport Business
Agent roles    
Operating hours    
Chat transfer    
Automatic agent assignments
 
 
Reports Chatra Pro Chaport Business
Google Analytics reports    
Total chats report    
Chat ratings report    
Response times report    
Auto-invitations report
 
 
Chatbots report
 
 
Working hours report
 
 
On-demand reports
 
 

Switch to Chaport — the best alternative to Chatra trusted by 30,000+ happy teams!


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