Looking for the Best Chatra Alternative?

Try Chaport — the best alternative to Chatra that combines simplicity and power.

Try for Free

Why choose Chaport over Chatra:

Multi-channel

Connect your live chat to FB, Viber, or Telegram and deliver a seamless experience across multiple channels.

Multilingual

Get connected to customers worldwide and display the widget to visitors in their native language.

User-friendly

Quickly master the product and start communicating with your customers in no time thanks to an intuitive interface.

See full comparison →

Provide support across channels

Chaport allows you to unify your support channels in one single interface. Connect Chaport to email, Facebook, Telegram, or Viber and let your customers choose their favorite channel to communicate with you. With a multi-channel inbox, you can receive instant notifications about new messages from all your channels in one app and manage chats without switching between applications.

Handle new chats effectively

To ensure fast and effective communication, Chaport provides a convenient routing system. In addition to the manual selection, Chaport allows you to enable automatic chat distribution (round-robin), which is not available in Chatra. With automatic chat assignment, all new chats are equally distributed among available agents, eliminating the need to manually sort incoming messages.

You can also create routing rules to automatically assign chats to the right agent or team based on various parameters, such as the customer’s language, location, or message content.

Automate support and get more leads with chatbots

Chaport provides a more powerful chatbot builder where you can easily create custom chatbots. Unlike Chatra’s, Chaport’s bots can request any visitor information during a conversation. For example, you can use chatbots to collect visitors’ names, emails, phone numbers, or the details of their issues. It will help you automate your lead generation and speed up the resolution of support queries.

Break down language barriers

Chaport comes with a multilingual chat widget that determines the language of a visitor and automatically switches to their native language. Whereas Chatra supports only 8 languages, Chaport’s widget is translated into more than 30 languages. Make communication with foreign customers easier — choose Chaport, the Chatra alternative that is easy to understand for everyone.

Get the customer service you deserve

Whether you are using a free version or a paid plan, we are always here to help. Our extensive knowledge base will answer most of your questions about the product. If you need more information or support, just drop us a message, and our support team will be happy to help you!

Let your customers help themselves

Chaport allows you to create a knowledge base and enable an FAQ bot that can suggest relevant articles based on keywords in customer questions. The knowledge base is available right in the widget, so your customers can quickly access articles without switching between tabs. Agents can also use the knowledge base and answer customer questions faster with all the necessary information at their fingertips.

Make communication easy with the best
alternative to Chatra