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Live Chat
for Web Hosting Companies

Live chat software for the web hosting business that helps you improve customer service and make more sales.

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Why use Chaport as a live chat service
for the web hosting industry:

Increase sales

Chat with your prospects in real time, help them choose a hosting plan, and close more sales.

Support your clients

Quickly respond to customer questions 24/7 and assist your clients with transferring their websites to your website hosting platform.

Build trust

Show your customers that you are always ready to help them, answer security-related questions, and gain trust.

Typing insights

Understand your customers

Sometimes it is hard for clients to put their thoughts into words. They can rewrite a message several times before finally sending it, but in the end, the message can still be unclear. Chaport allows you to see what your visitors are typing even before the message is sent. It’ll help you better understand your customers’ needs, provide excellent support, and make more sales.

Saved replies

Answer common questions in no time

Chaport Live Chat for the hosting business allows your sales and support teams prepare replies to the most common questions, send answers in a few clicks, and save time for the chats that require more attention.

Knowledge base

Help customers help themselves

Create a help center for your customers and provide them with easy access to FAQs, how-to guides, and other important information about your web hosting services.

Try Chaport even without adding the live chat widget
to your website

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Reports

Monitor your performance

Analyze the chat activity on your hosting website with detailed statistics on the chat volume, engagement rates, customer satisfaction, and more.

Integrations

Integrate Chaport into your workflow

Chaport Live Chat has JavaScript and REST APIs that allow you to integrate Chaport with your hosting website and third-party apps more closely. You can also connect Chaport to 4,000+ apps via Zapier.

Customer service

Get the great customer service you deserve

Check out Chaport’s help center or contact us if you have a question. Whether you are a free or a paying client, our support team will provide fast responses and ensure your understanding of our product.

Join over 30,000 happy teams using Chaport



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